How do I add another person to my account?
Each company in Candid has a single user assigned as the primary contact. This defaults to the first person who signed up or logged into the account. You can add other users to your account at any time and set different people as the primary as needed. There is no extra fee for adding more team members to your account and you can add as many as you like.
How to add a new user to your account
To add a new user to your account, head to Settings>Users. Type in the new user's full name, email, and write a brief message then click "Send Invitation":
That person will then get an email asking them to accept their invitation by clicking on a link. When they click on the link they will be taken to a screen asking them to create a password. Once they complete these steps they will be added to your account.
How do I change an email address?
The easiest way to change your email address is to go through the steps outlined above with the new email and then set that new email as the Primary contact:
You can then keep the old email as a secondary account or contact support and we can remove it for you. We can also edit names and emails on the account if you prefer that.
Note for shared computer users: If you and your team share the same computer that you use for Candid but use different logins, you will both need to log out of Candid entirely (close multiple open tabs, etc.) before you can login in with your own email.
How do I remove someone from my account?
Contact our support team and we can get them removed for you: team@candidwholesale.com.