How to update your inventory with a CSV

If you manage your product inventory directly in Candid you have the option to update your inventory using a CSV file. The steps are outlined below.


  1. Download the file:
  • Go to your Products page in Candid
  • Click "Download CSV"
  • Click "Download inventory"

  1. Change the numbers:
  • Open the file in Excel or Google Sheets
  • In the "Current Inventory" column, type in your current stock count
  • Save the file as a CSV

  1. Upload the file:
  • On your Products page in Candid, click the small arrow next to "Add Product +" (see screenshot below)
  • Click "Upload Product CSV"
  • Click "Update Products"
  • Click "Upload" and choose your file
  • Click "Confirm"


Important things to remember:

  • Only change the Current Inventory column. Do not change the other columns.
  • Enter your total stock. Candid subtracts stock for open orders by itself.
  • If a cell is empty, that product's stock will not change.
  • Use Update Products, do not use Create New Products.
  • This does not update by itself. Do these steps every time you want to update your stock.
  • Download a new file each time.

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