How to communicate with your buyers directly in Candid

In Candid you have the ability to send and receive messages to and from your buyers directly through the Order page.

To send a message to your buyer, open the order you want to discuss, and navigate to the Messages area of the order. Next type your message, and then click Send Message:

After you send you message, your customer will get an email letting them know that they have a new message from you. They can then use the same messaging system on their end to write back to you.