Selling internationally with Candid
Since every country has different requirements, Candid may work differently for non-US sellers. The following is a summary of things to be aware of if you're using Candid outside of the US – anything not listed below should "just work" wherever your business is based.
Candid Pay and Catalog Currency
You can sell products and receive payment via Candid Pay in the following currencies:
- United States dollar ($)
- Canadian dollar ($)
- Australian dollar ($)
- New Zealand dollar ($)
- Euro (€)
British Pound (£)
Please note that multiple currencies is currently available on the Complete subscription plan or as an add-on feature on the Pro plan. You can find more information about our subscription plans here: https://candidwholesale.com/pricing/
To learn more about processing international payments directly in Candid please visit Payment processing options with Candid Pay.
Sales Tax / VAT
Because wholesale transactions are tax-exempt in the United States, Candid does not apply sales tax / VAT by default. However, it's relatively straightforward to turn on – you can read our detailed instructions here.
If you ever need to add special taxes outside of this, you can easily add order-level tax charges as a line item using the Add Custom Product feature:
Language Support
The Candid application and support are currently available only in English. However, certain localization options are possible (eg, "RRP" instead of "MSRP", etc) – please reach out if you need help setting this up.
Currency Conversion
We do not support currency conversion at this time but please check back for updates or reach out to our support team if you have any questions!