How to create multiple shipments on a single order
How to add another shipment to a draft order
To add another shipment to a draft order, click the text on the order form that says Add a 2nd Shipment:
You can then add more products to the new shipment, or you can move items already on the order to the new shipment. In the example below we are adding a new product to the 2nd shipment:
Next, you can select the dates that the different shipments are expected to ship:
You can manage these shipment dates in the Shipping & Delivery section of the order. Note that each shipment has its own page view that you can toggle between:
These shipment dates will also be visible on your Orders page:
Note: If you hand deliver goods to your customers instead of shipping them, then you will see "Delivery Date" instead of "Ship Window" on your Orders page. If you are interested in using delivery dates instead of ship dates please contact our support team.
How to add the same product to more than one shipment
In the example below we have added the same product, but with different quantities, to both Shipment A and Shipment B. This feature is handy for products that need to be shipped out at different times based on seasonality or inventory.
To add the same product to both shipments, follow the steps outlined below:
- Add the product to the 1st shipment
- Create a 2nd shipment on the order
- Click "shop catalog" and locate the same product from the 1st shipment
- Select the product and click "Add To: Shipment B"
- Enter the quantities for the 2nd shipment and click "Done"
How to add a shipment to an approved order
You can add more shipments to an approved order from the View Order page by clicking on the Edit Order button:
You will then follow the same steps discussed previously to add or move products to the new shipment.
A few things to note about orders with multiple shipments
- An individual Order can have one or more Shipments.
- An individual Shipment can have only one Invoice.
- An individual Invoice can have one or more Payments.
- An individual Order can optionally have a Deposit, whose Payment(s) can be applied to any Shipment Invoice.
You can learn more about deposits and invoicing in the links below: