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Order Creation & Management

  • A step-by-step introduction to buying on Candid
  • How to start an order from a catalog link
  • How to select a delivery date
  • How to pay an invoice using Candid
  • Understanding the order life cycle
  • How to create re-orders
  • How to download a PDF copy of your orders and invoices
  • How to view your purchase order history
  • How do refunds and exchanges work?
  • Best practices for working with multi-location orders
  • How to pay for multiple invoices at once as a batch
  • How to add a 2nd shipment to a single order

Categories

  • Getting Started
  • Account Management
  • Order Creation & Management
  • Vendor Communication
  • Troubleshooting
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